Terms of Service

Nerds Data Science — Operated by Rough-In Labs LLC

Effective Date: March 14, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Rough-In Labs LLC, a Pennsylvania limited liability company doing business as Nerds Data Science ("Company," "we," "us," or "our"). These Terms govern your access to and use of the Data Science platform, located at https://hellonerds.co (the "Site"), including all software, tools, modules, analytics, reports, consulting services, and related offerings (collectively, the "Services").

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICES.

1. Eligibility and Account Registration

1.1 Business Use Only. The Services are intended solely for use by businesses and their authorized representatives, including advertising agencies, media buyers, and e-commerce operators. By using the Services, you represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you have the legal authority to bind the business entity on whose behalf you are using the Services; and (c) you are an authorized representative of any business whose advertising accounts or data you connect to the platform.

1.2 Account Registration. To access the Services, you must create an account and provide accurate, current, and complete information, including your name, email address, company name, payment information, and business goals. You agree to promptly update your account information to keep it accurate.

1.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at hi@Nerds Data Science.co of any unauthorized use of your account or any other breach of security.

1.4 Team Accounts. We may offer multi-user accounts under a single organization. The organization's account administrator is responsible for managing team member access and ensuring all team members comply with these Terms.

2. Description of Services

2.1 Platform Services. Nerds Data Science provides a suite of advertising analytics and business intelligence tools delivered as a software-as-a-service platform. Current and future modules may include, without limitation: ad volume forecasting and creative performance analytics; rolling reach reports and audience measurement; advertising account audits and optimization recommendations; test setup guidance and experiment design; cost of goods management and profit-and-loss forecasting; and such other tools, features, and modules as we may develop and release from time to time.

2.2 Consulting Services. We may also provide consulting, advisory, and professional services related to digital advertising, data analytics, and business operations. Consulting engagements may be subject to separate statements of work or order forms that incorporate these Terms by reference.

2.3 Recommendations Only. The Services provide data, analytics, insights, and recommendations for informational purposes only. We do not make automated changes to your advertising accounts or take actions on your behalf. All decisions regarding your advertising campaigns, budgets, and business operations remain solely your responsibility.

2.4 Third-Party Platform Integrations. The Services may integrate with third-party advertising platforms, including but not limited to Meta (Facebook/Instagram), Google, TikTok, and other advertising networks ("Third-Party Platforms"). You may connect your accounts on Third-Party Platforms to the Services via OAuth authentication, partner invitations through your ads manager, or such other connection methods as we may support. Your use of Third-Party Platforms is subject to their respective terms of service and policies, which you are solely responsible for complying with.

2.5 Service Modifications. We reserve the right to modify, update, suspend, or discontinue any aspect of the Services, including the addition or removal of modules, features, or integrations, at any time and without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. Fees, Payment, and Refunds

3.1 Module-Based Pricing. Access to certain modules and features of the Services requires payment. Modules may be offered on a one-time fee basis, a recurring subscription basis (monthly or otherwise), or such other billing model as we may establish. The applicable fees, billing frequency, and payment terms for each module will be presented to you at the time of purchase.

3.2 Payment Processing. All payments are processed through Stripe, Inc. ("Stripe"). By providing payment information, you agree to Stripe's terms of service and authorize us to charge the applicable fees to your designated payment method. You are responsible for providing accurate and current payment information.

3.3 Refund Policy. You may request a full refund of any module purchase within fourteen (14) calendar days of the date of purchase, for any reason or no reason, by contacting us at hi@hellonerds.co. Refund requests received after the fourteen-day period will be reviewed on a case-by-case basis at our sole discretion.

3.4 Cancellation of Recurring Modules. You may cancel a recurring module subscription at any time through your account settings or by contacting us at hi@hellonerds.co. Cancellation will take effect at the end of the then-current billing period. No prorated refunds will be issued for partial billing periods unless the cancellation occurs within the fourteen-day refund window described in Section 3.3.

3.5 Price Changes. We reserve the right to change the fees for any module or Service at any time. Price changes for recurring subscriptions will apply to the next billing cycle following the change. Your continued use of a module after a price change constitutes acceptance of the new pricing.

3.6 Taxes. All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for the payment of all such taxes, excluding taxes on our net income.

4. Data Use, Storage, and Privacy

4.1 Privacy Policy. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, available at https://hellonerds.co/privacy, which is incorporated into these Terms by reference.

4.2 User Data. You retain ownership of all data you provide to us or that we collect from Third-Party Platforms on your behalf ("User Data"). You grant us a non-exclusive, worldwide, royalty-free license to collect, store, process, and display your User Data solely as necessary to provide the Services to you and as otherwise described in these Terms.

4.3 Data Storage. We store User Data, including advertising performance data obtained from Third-Party Platforms, in our databases. We implement commercially reasonable technical and organizational measures to protect User Data from unauthorized access, loss, or misuse.

4.4 Aggregated and Anonymized Data. We may use aggregated and anonymized User Data (from which your identity and the identity of your business cannot reasonably be determined) for purposes of product improvement, research, development, benchmarking, and the creation of industry insights. This right survives termination of your account.

4.5 No Sale of User Data. We do not sell your User Data to third parties. We do not share your User Data with third parties except as necessary to provide the Services (e.g., payment processing through Stripe), as required by law, or as otherwise described in our Privacy Policy.

4.6 Data Retention. Upon termination of your account, we will retain your User Data until you request its deletion by contacting us at hi@hellonerds.co, or until we determine in our discretion to delete it. We will make commercially reasonable efforts to delete your User Data within thirty (30) days of receiving a valid deletion request, subject to our legal retention obligations.

4.7 Data Export. You may request an export of your User Data at any time by emailing hi@hellonerds.co. We will provide the export in a commonly used electronic format within a commercially reasonable timeframe.

4.8 California Consumer Privacy Act (CCPA). If you are a California resident or your business is subject to the CCPA, our Privacy Policy describes your rights under the CCPA and how to exercise them.

4.9 Third-Party Platform Compliance. You acknowledge that data obtained through Third-Party Platform integrations is subject to the terms, policies, and data use restrictions of those platforms. You agree to comply with all applicable Third-Party Platform terms in connection with your use of the Services. We are not responsible for changes to Third-Party Platform terms or APIs that may affect the availability or functionality of the Services.

5. Intellectual Property

5.1 Company Intellectual Property. The Services, including all software, algorithms, models, scoring methodologies, proprietary metrics, user interfaces, designs, documentation, and all other technology and intellectual property underlying or comprising the Services (collectively, "Company IP"), are and shall remain the exclusive property of Rough-In Labs LLC. Nothing in these Terms grants you any right, title, or interest in the Company IP except for the limited license expressly set forth herein.

5.2 Output License. We own all analytics outputs, reports, forecasts, recommendations, and other results generated by the Services ("Outputs"). Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, royalty-free license to use the Outputs solely for your internal business purposes. This license terminates upon termination of your account.

5.3 Feedback. If you provide us with any suggestions, ideas, feedback, or recommendations regarding the Services ("Feedback"), you assign to us all right, title, and interest in such Feedback, and we are free to use the Feedback for any purpose without compensation or attribution to you.

6. Acceptable Use Policy

You agree not to use the Services to:

6.1 Usage Limits. We may impose reasonable usage limits, rate limits, or API access restrictions on the Services at any time. Such limits will be communicated through the platform interface or documentation. Exceeding posted limits may result in temporary throttling, suspension, or termination of your access.

6.2 Industry Compliance. You are solely responsible for ensuring that your advertising activities and use of any insights, recommendations, or data obtained through the Services comply with all applicable industry-specific laws and regulations, including but not limited to state insurance advertising regulations, FTC advertising guidelines, and any other sector-specific compliance requirements. The Services do not constitute legal, regulatory, or compliance advice.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7.2 No Guarantee of Results. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY DATA, ANALYTICS, FORECASTS, RECOMMENDATIONS, OR OTHER OUTPUTS PROVIDED THROUGH THE SERVICES. THE SERVICES ARE TOOLS TO ASSIST YOUR DECISION-MAKING; THEY ARE NOT A SUBSTITUTE FOR PROFESSIONAL JUDGMENT. YOU ACKNOWLEDGE AND AGREE THAT ANY RELIANCE ON THE SERVICES OR OUTPUTS IS AT YOUR SOLE RISK.

7.3 No Liability for Advertising Decisions. WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSSES, DAMAGES, OR COSTS ARISING FROM DECISIONS YOU MAKE BASED ON DATA, ANALYTICS, RECOMMENDATIONS, OR OUTPUTS PROVIDED BY THE SERVICES, INCLUDING BUT NOT LIMITED TO CAMPAIGN SCALING, BUDGET ALLOCATION, BID ADJUSTMENTS, CREATIVE STRATEGY, OR ANY OTHER ADVERTISING OR BUSINESS DECISION.

7.4 Third-Party Platform Disclaimer. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, AVAILABILITY, OR RELIABILITY OF DATA OBTAINED FROM THIRD-PARTY PLATFORMS. CHANGES TO THIRD-PARTY PLATFORM APIS, TERMS, OR DATA AVAILABILITY MAY AFFECT THE SERVICES, AND WE SHALL HAVE NO LIABILITY FOR ANY SUCH CHANGES.

7.5 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROUGH-IN LABS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.6 Aggregate Liability Cap. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

7.7 No Service Level Guarantees. We do not guarantee any specific level of uptime, availability, or performance of the Services. We may perform maintenance, updates, or experience outages at any time without prior notice. We shall not be liable for any damages or losses resulting from service interruptions or downtime.

8. Indemnification

You agree to indemnify, defend, and hold harmless Rough-In Labs LLC, its members, managers, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

9. Termination and Suspension

9.1 Termination by Us. We may suspend or terminate your account and access to the Services at any time, for any reason or no reason, at our sole discretion, with or without notice. Reasons for termination may include, without limitation, non-payment, violation of these Terms, violation of Third-Party Platform terms, suspected fraudulent activity, or any conduct that we determine in our sole discretion to be harmful to the Services, our business, or other users.

9.2 Termination by You. You may terminate your account at any time by canceling all active module subscriptions and contacting us at hi@hellonerds.co.

9.3 Effect of Termination. Upon termination: (a) your right to access and use the Services and all Outputs ceases immediately; (b) all outstanding fees become immediately due and payable; (c) we will delete your User Data in accordance with Section 4.6; and (d) all provisions of these Terms that by their nature should survive termination shall survive, including Sections 4.4, 5, 7, 8, 10, and 11.

9.4 Data Export Prior to Termination. You are responsible for requesting an export of your User Data prior to termination by contacting hi@hellonerds.co. We are not obligated to provide data exports after your account has been terminated.

10. Dispute Resolution

10.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

10.2 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us at hi@hellonerds.co and attempt to resolve the dispute informally for a period of at least thirty (30) days. Most disputes can be resolved through good-faith negotiation.

10.3 Binding Arbitration. If the dispute is not resolved informally within thirty (30) days, any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The place of arbitration shall be Philadelphia, Pennsylvania. The language of the arbitration shall be English. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

10.4 Class Action Waiver. YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If for any reason a claim proceeds in court rather than in arbitration, you and we each waive any right to a jury trial.

10.5 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

11. General Provisions

11.1 Modifications to Terms. We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a notification within the Services. Your continued use of the Services after such notification constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and terminate your account.

11.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

11.3 Force Majeure. We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, government actions, power failures, internet or telecommunications outages, or failures of Third-Party Platforms or service providers.

11.4 No Agency or Partnership. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, or employment relationship between you and the Company. Neither party has the authority to bind the other or incur obligations on the other's behalf.

11.5 Entire Agreement. These Terms, together with the Privacy Policy and any applicable order forms or statements of work, constitute the entire agreement between you and the Company with respect to the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

11.6 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

11.7 Waiver. The failure of either party to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision. Any waiver must be in writing and signed by the party granting the waiver.

11.8 Notices. All notices under these Terms shall be in writing and shall be deemed given when sent by email. Notices to the Company shall be sent to hi@hellonerds.co. Notices to you shall be sent to the email address associated with your account.

11.9 Headings. The section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Rough-In Labs LLC

Nerds Data Science

Email: hi@hellonerds.co

Website: https://hellonerds.co